Publication: Management of patients on NHS waiting lists

by Auditor General

The Scottish Government and health boards must improve the management and scrutiny of NHS waiting lists to assure patients that they are being treated fairly. Key aspects of the current systems are inadequate and insufficient information is recorded in patient records.

Main report
File type:
- pdf
File size:
3.85 MB

All files

Main report (text only)
File type:
- rtf
File size:
407.43 KB
Main report (black and white)
File type:
- pdf
File size:
3.25 MB
Key message
File type:
- pdf
File size:
137.93 KB
Key message (text only)
File type:
- rtf
File size:
81.42 KB
Key message (black and white)
File type:
- pdf
File size:
123.84 KB
Appendix - Audit methodology
File type:
- pdf
File size:
131.98 KB
Summary for patients - What do I need to know?
File type:
- pdf
File size:
68.7 KB
Issues for non-executive NHS board members
File type:
- pdf
File size:
912.24 KB
Self-assessment checklist for NHS boards
File type:
- pdf
File size:
932.31 KB