Publication: Digital progress in local government

January 14, 2021 by Accounts Commission
Publication cover: Digital progress in local government

Covid-19 has accelerated the use of digital technology in councils

Responding to Covid-19 has increased the pace at which Scotland's 32 councils are delivering services through digital technology. Greater collaboration, use of shared expertise, citizen engagement and strategic planning are needed, however, to fully realise the potential of digital technology.

Main report - PDF 5.5MB

All files


Good practice guide

We have created a Good practice guide to highlight things that leadership teams, senior officers and elected members should consider putting in place to help them progress.

It is based on the characteristics of a digital council from our Digital in local government report and also links to illustrative examples in our e-hub.



Key characteristics: Digital council

Digital progress in local government: Key messages