Aberdeen City Council has made strong improvement, but needs to do more to address housing and education

24 June 2021
Report cover

Over the past five years Aberdeen City Council has significantly improved its performance while making challenging savings targets and acting to reshape the city's economy. However, improvements need to accelerate in housing and education.

A report published today by the Accounts Commission praises the council's leadership and ambition in how it has driven changes and innovation and addressed many of the issues previously affecting the council's performance. In particular, it has worked well in partnerships with communities and other organisations, and this has been critical in ensuring it can make the changes needed.

However, the Commission makes clear that two key services - education and housing - must improve significantly. The council ranks among the lowest in Scotland for satisfaction with schools, and the poverty-related attainment gap for students is one of the widest in the country. Performance across many of its housing services also falls well below the national average. The report says the council is already acting to address these issues but it is crucial that improvement happens faster.

The report also says the council responded well to the multiple impacts of the Covid-19 pandemic. Its commitment and innovative approach to using digital methods to deliver services enabled staff to work remotely and continue to ensure residents received key services.

Elma Murray, Interim Chair of the Accounts Commission, said:

Aberdeen City Council has made major strides to become an award-winning council. The council has an innovative outlook in delivering a new economic vision for the city, working well with its partners to achieve this. But the council will continue to face significant financial pressures, made more pronounced by Covid-19. The pandemic is exacerbating inequalities for many across Scotland, and we urge the council to ensure it can support and improve the lives of those vulnerable communities in Aberdeen.

As well as tough budget choices and managing the impacts of a volatile global oil and gas market, the council must address its underperforming education and housing services. The council must build on its recent progress to address how it delivers services, continue to work with communities and develop how it reports on its performance as the city recovers from the pandemic.